JobLens

Privacy Policy

Last Updated: December 15, 2025

1. Introduction

Welcome to JobLens ("JobLens," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job application tracking service, including our website and any future mobile or desktop applications (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Account Information

  • Email address - Required for account creation and authentication
  • Password - Encrypted and stored securely
  • Account creation date - For account management purposes

2.2 Profile and Resume Data

We collect your CV/Resume text and parse it into structured data including:

  • Personal information (name, location, phone, email, LinkedIn, GitHub, website)
  • Work history (companies, job titles, dates, descriptions, achievements)
  • Education (institutions, degrees, fields, dates, GPA, coursework)
  • Skills (technical, languages, frameworks, tools, soft skills)
  • Certifications, projects, and publications

2.3 Job Application Data

  • Job descriptions you submit
  • Application details (company names, role titles, dates, status)
  • AI-generated cover letters and application materials
  • Suitability insights and analysis

2.4 Payment Information

Payment processing is handled securely through Stripe. We store:

  • Stripe customer and subscription IDs
  • Subscription tier status
  • We do NOT store credit card details (handled by Stripe)

2.5 Usage and Technical Data

  • Credit usage records
  • Browser fingerprint (for security and fraud prevention)
  • IP address and device information

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your CV/resume and generate personalized content using AI
  • Track your job applications and provide insights
  • Manage your subscription and process payments
  • Prevent fraud and abuse
  • Send service-related communications

4. Third-Party Services

We use the following third-party services:

  • Supabase - Authentication and database storage
  • OpenAI - AI-powered content generation and analysis
  • Stripe - Payment processing
  • Resend - Email delivery

These services have their own privacy policies governing data collection and use.

5. Data Security

We implement industry-standard security measures including:

  • Encryption in transit and at rest
  • Secure password hashing
  • Row-level security policies
  • Regular security audits

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us using the details below; please note that we may be required to retain certain information for legal or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Opt-out of certain communications
  • Data portability

To exercise these rights, please contact us using the information provided below.

8. AI-Generated Content

Our Service uses AI to generate content. We do not guarantee the accuracy or suitability of AI-generated content. You are responsible for reviewing and editing all AI-generated content before use.

9. Children's Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last Updated" date.

11. Governing Law

This Privacy Policy and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: james@sentryn.co.uk
Address: 89 Lutton Grove, Westwood, Peterborough, PE3 7DS